Privacy Policy

Last updated: January 2, 2025

1. Introduction

PorchLite ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web service (collectively, the "Service").

Please read this Privacy Policy carefully. By using PorchLite, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you create an account, we collect:

  • Email address
  • Name
  • Password (stored securely using industry-standard encryption)
  • Profile information you choose to provide

Property Information

To provide our property management services, we collect:

  • Property addresses and details
  • Property photos and images
  • Reservation and booking information
  • Task and checklist data
  • Guest information
  • Inventory and supply tracking data

Automatically Collected Information

When you use our Service, we automatically collect:

  • Device information (type, operating system, unique device identifiers)
  • Usage data (features used, time spent, interactions)
  • Log data (IP address, browser type, pages visited)
  • Location data (with your permission, for property-related features)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process and manage your property information
  • Send you notifications about reservations, tasks, and property updates
  • Respond to your inquiries and provide customer support
  • Send you marketing communications (with your consent)
  • Analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

  • With Property Team Members: Information you share within a property is accessible to other members you've invited
  • With Service Providers: We work with third-party companies to help provide our Service (hosting, analytics, email delivery)
  • For Legal Reasons: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls and monitoring

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time through the app settings or by contacting us.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request transfer of your data
  • Opt-out: Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information promptly.

9. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

PorchLite
Email: privacy@porchlite.app
Website: porchlite.app